Balsall Common, Warwickshire Tel: 01675 622422
The Donkeys

Privacy

This page explains what this website records about you. It is short, because the site does very little.

There is no cookie banner because there are no tracking cookies

Most websites ask you to accept cookies because they share your visit with advertising companies. This one does not. There is no Google Analytics, no advertising pixel and no third-party tracker anywhere on the site.

We do count visits, on our own server. To do that without identifying anybody, your IP address and browser description are combined into a short code that cannot be turned back into either. That code changes every day, so it cannot follow you from one day to the next, and it is meaningless on any other website. We use it to see how many people visited and which pages they read.

The only cookie the site sets is one that keeps a member of our team signed in to the part of the site where they update these pages. Visitors are never given one.

When you contact us

If you use the contact form we receive your name, email address, phone number if you give one, and your message. We use it to reply to you and to keep a record of what was arranged. We do not sell it, share it, or add you to a mailing list because you asked a question.

When you join the mailing list

If you join the mailing list we hold your email address and the date you joined, and nothing else — no name, and nothing about what you read on the site. We use it only to send occasional news about the donkeys.

You can come off the list at any time by writing to info@thedonkeys.co.uk. We keep a note that the address asked to be removed, which is how we make sure it is not added again by mistake.

Where the information is kept

This website and its database run on a server in Germany operated by Hetzner Online GmbH. Email we send you is delivered through our email provider. Nothing is transferred outside the UK or the European Economic Area beyond that.

How long we keep it

Enquiries are kept for two years so that we can look back at what was arranged. Visit statistics are kept for two years and hold nothing that identifies anybody. Mailing list addresses are kept until you ask to come off the list.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to info@thedonkeys.co.uk and we will answer within a month. If you are unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.

Who we are

The Donkeys is a trading name of Florence the Donkey Limited, registered in England and Wales, company number 07049553, at Holly Grange, Holly Lane, Balsall Common, Warwickshire CV7 7EB.